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Online orders will be delivered within 7-14 working days, due to bespoke personalisation of our garments.

  • If the status of your order is showing as 'order processing', it means that we're busy getting your order together ready to be sent out.
  • You'll receive an email when we send out your order letting you know that your order has been shipped.
  • If for any reason your order is going to be late, we will inform you immediately as well as provide an up to date ETA. 


 Can I place and order via telephone?

  • Yes, call us on 01384 24 22 20 and we can take your order over the phone.
  • Our opening hours are 9.00am - 6.00pm Monday to Friday.


 Sales & Returns Policy

  • Please check garment sizes before placing your order.
  • All garments are customised / personalised to order and are therefore non-returnable and non-refundable.
  • Refunds are only available if the garment is faulty.


Faulty Items

  • If the item is faulty you have 28 days from receiving your order to return it to us for a refund.
  • Any items returned after the 28 days WILL NOT be refunded.
  • All items will be inspected on return.
  • The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way.


Returns Address:

Greenbank House
Greenbank Gardens


Can you give me more information about your product?

We try to give you as much useful information as we can about all our products, including:

  • A detailed description
  • Lots of pictures
  • How the sizing works
  • How to care for your item

If you require any more information please don’t hesitate to contact us:

Or Call: 01384 24 22 20


Care instructions for printed and embroidered garments

Do not-

  • Wash on a cycle hotter than 40*.
  • Iron directly onto the transfer.
  • Tumble dry.
  • Dry on a radiator.


If you have any problems or need more information please get in touch:

Or call: 01384 24 22 20